Neighborhood Services Officer


Crime Prevention

Officer Erick Mitchell is the department's Community Services Officer who is active in numerous crime prevention programs to promote greater safety for our citizens. You may contact him at 972-412-6242. Browse the information provided here to learn more about keeping your home and City safe.

The following programs are available to members of our community:

Online Crime Maps

The Rowlett Police Department has partnered with CityProtect to provide citizens with a geographical view of police-related activity in the City. This map notes the locations of recent incidents reported to the Rowlett Police Department. This information is made available to residents, businesses, and crime watch groups to help them stay alert to crime trends in their area. Select Rowlett Police Department as the Agency, select "Incidents," and enter your search criteria in the filters.

For more information on programs available, contact Officer Mitchell at 972-412-6242 or

Youth Tours of the Rowlett Police Department

The Rowlett Police Department officers building tours to youth groups (Boy Scouts, Girl Scouts, etc.) as a community service. Due to a high volume of these requests spanning multiple days of the week, the following changes have been made:

Police Department tours will be offered on the first and third Tuesday of each month, from 5pm until 8pm. Tours usually last 1 hour, which means there will be a total of three tours each scheduled day for a total of 6 tours per month

Please be aware that you MUST schedule these visits, as there will not be an officer on site for the sole purpose of conducting tours. If you wish to have your YOUTH GROUP tour the police department, contact Community Services Officer Erick Mitchell at or 972-412-6242. 

National Night Out 

National Night Out enhances the relationship between neighbors and law enforcement while bringing back a true sense of community. Furthermore, it provides a great opportunity to bring police and neighbors together under positive circumstances. The state of Texas and select areas celebrate the first Tuesday in October.  If you and your community have any questions or you are interested in signing up for this year's National Night Out event, on October 3, 2023, please email Officer Erick Mitchell.